ROOFING FAQs FROM THE AREAS MOST TRUSTED ROOFING CONTRACTORS
Here you will find questions and answers to some of the most common roofing problems homeowners face.
All too often, roof problems are discovered after leaking or other serious damage occurs. Periodic (twice-a-year) inspections can often uncover cracked, warped, or missing shingles, loose seams and deteriorated flashings, excessive surface granules accumulating in the gutters or downspouts, and other visible signs of roof problems. Indoors, look for cracked paint, discolored plasterboard, and peeling wallpaper as signs of damaged roof areas
You have two basic options. You can choose a complete replacement of the roof system, involving a tear-off of the old roof, or a re-cover over the existing roof, involving only the installation of a new membrane and surfacing. If you've already had one recover over your original roof, check with a professional roofing contractor to see if your deck can support a second recover.
Not necessarily. Leaking can result because some flashings have come loose or because a section of the roof has been damaged. A roof failure, however, is generally irreversible and results from improper installation or choice of materials, or from the installation of a roof system inappropriate to the building
Most work should not be do-it-yourself. Professional roofing contractors are trained to safely and efficiently repair or replace a roof. Novices can harm a roof with improper roofing techniques and severely injure themselves by falling off or even through a roof in need of repair or replacement. Homeowner maintenance should be confined to roof inspections in both the fall and spring to check for cracked or curling shingles, and to cleaning rain gutters filled with dead leaves and other debris. If you must see the roof for yourself, use a firmly braced or tied-off ladder equipped with rubber safety feet. Wear rubber-soled shoes and stay on the ladder (and off the roof) if possible.
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance which the roof has received. According to the American Society of Home Inspectors, asphalt shingles generally last 15-20 years; wood shingle/shakes, 10-40 years; clay/concrete tiles, 20+ years; slate, 30-100 years; metal roofing, 15-40+years. Roofing product manufacturers off a variety of warranties on their products.Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance which the roof has received. According to the American Society of Home Inspectors, asphalt shingles generally last 15-20 years; wood shingle/shakes, 10-40 years; clay/concrete tiles, 20+ years; slate, 30-100 years; metal roofing, 15-40+years. Roofing product manufacturers off a variety of warranties on their products.Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.
The price of a new roof varies widely, depending on the material selected, the contractor doing the work, the home itself, area of the country, local labor rates, time of year, and more. To get a good idea of the cost for your roof, get three of four estimates from reputable contractors in your area. Keep in mind that cost is only one factor, and it must be balanced angainst the quality of the materials and workmanship. For each roofing material there are different grades - and corresponding prices. Plus, there are a variety of styles and shapes. You need to look at the full product range and make a choice based on your budget and needs. Within the roofing profession there are different levels of expertise and craftsmanship. Pick a contractor who is committed to quality work.
When mulling over your roofing options, the following formula may help:
Total Cost (materials and labor)/Life Expectancy of Roof (in years) = Annual Cost.
Murray offers an industry leading 10 year warranty. Click Here
If you've had hail in your area, to determine if the shingles have been damaged a close inspection of the shingles has to be made from the roof. Usually you cannot tell from the ground.
Call your insurance company and ask for an adjuster to come inspect your roof for hail damage. Call a reputable roofing company and ask for the same inspection. If there are any discrepancies between the adjuster's findings and the roofer's findings you may call for a "RE-INSPECTION" where your adjuster meets with the roofer to go over the roof together. Re-inspections are very common. The insurance company must determine two things when assessing the amount of your loss:
1. Was there sufficient damage to the roof to declare it a total loss? (Usually determined by 10 verified hail hits per 100 square feet.)
2. What is the size of the roof and how many shingles will be needed to replace the roof
The condition and lifespan of your roof will depend on the type of roof you have, the effects of your local environment and the maintenance which the roof has received. According to the American Society of Home Inspectors, asphalt shingles generally last 15-20 years; wood shingle/shakes, 10-40 years; clay/concrete tiles, 20+ years; slate, 30-100 years; metal roofing, 15-40+years. Roofing product manufacturers off a variety of warranties on their products.Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.

Shingles are designed so that the granules block the UV of the sun and protect the asphalt underlayment. As the shingles age the granules fall off over time. As the asphalt is exposed the UV, it dries out and the shingle gets a "potato chip" appearance as the corners start to curl up. A shingle at the extreme end of its life is bubbled in appearance and is brittle to the touch. A 20-year shingle is warranteed by the manufacturer to have a useful life, under optimal ventilation conditions, of 20 years. Hail does several things:
Accelerates granule loss
Accelerates shingle aging
Voids manufacturer's warranty
Leads to other associated problems

A hail hit on a shingle looks like a "bruise" or a dark spot where the granules on the shingle have been knocked off and the asphalt underlayment and sometimes the fiberglass mat is exposed. New hail hits will have a shiny appearance because the asphalt has been freshly exposed and has not had time to weather to a dull color.
The insidious nature of hail damage is that it may pose no immediate threat to the structural integrity of the roof. However, many insurance companies have a "statute of limitations" of how long a hail claim is viable. If you have experienced a loss such as hail damage it is prudent to take care of the problem in a timely manner before it leads to other associated problems.
There are many different types of roofing ventilation. Each has it's advantages and drawbacks
Static Vents
The least expensive but only provides ventilation in the immediate area where they are installed.
Gable Vents
The wind must blow directly into one vent in order to get the air flowing across the attic and out the other vent.
Damp, humid climates can encourage the growth of fungus on asphalt shingles. The result is unsightly green and black streaks that are especially noticeable on light-colored roofs.
But, there is hope! You can use shingles that are "fungus resistant." Shingles become fungus resistant by the addition of copper granules to the shingle surface.
The least expensive shingle that is currently available with fungus resistance is a 25 year, 3-Tab shingle.
To keep your shingles looking their best, use shingles that are fungus resistant
The Roofing Specialist will work closely with the Murray team to provide excellent customer service and execute roofing projects. The Roofing Specialist will be responsible for acquiring new leads and assisting them through the installation of their roof. This contractor works directly with the Vice President of Murray Custom Homes, Roofing, & Restoration.
Sales Responsibilities
Pursue and generate leads and acquire new customers through both company-provide leads and your own sales and business development efforts
Maintain an up-to-date calendar or provide a window of time for team to schedule inspections
Contact prospects, acquire new customers, and maintain service through job completion
Schedule appointments and roofing inspections for home and business owners
Describe the Murray roofing process/products to customers in positive, informative manner
Be willing and able to travel
Attend regular training held by Murray Roofing and roofing partners
Conduct roofing follow up once jobs are complete to remove nails, ensure job satisfaction, deliver client gift, and ask for reviews and referrals
Collect payment via check or inform clients of online options and when payment is due
Educate clients on any applicable late fees for not paying on time
Continue client outreach until final payment is collected
Project Management Responsibilities
Inspect, measure, identify, and document roofs for storm damage, leaks, problem areas
Use information collected during inspection and aerial measurements to prepare estimates
Collaborate with the client and roofing project manager to schedule roof repair or installation
Guide client through material selections
Upload and maintain accurate documents and client logs in our roofing CRM
Understand insurance paperwork and steps to filing claims
Assist with helping the client through lifecycle of an insurance claim due to storm-related damage
Communicate expectations, timelines, and other info to homeowners in a professional manner
Maintain organization and upload required documents on the company computer system
Always represent the company professionally
Adhere to safety standards
Requirements
Valid driver’s license
Comfortable with using ladder and getting on roofs
Ability to manage email, calendar, and CRM systems and technology
Written and verbal communication skills
Organization skills to manage several clients and projects at once
Accountable and reliable
Weekly Tasks/Activities
Attend weekly sales meeting at the office or remotely
Keep calendar up to date for client relations to schedule inspections and appointments
Review, respond and update roofing CRM daily including notes and before/after photos
Play a primary role in acquiring new prospects and leads
Maintain regular visits to the office to complete duties as assigned